Hospital volunteers honoured at special tea organised by Southmead Hospital Charity

our volunteers

Southmead Hospital Charity have hosted a thank you event for the volunteers who support staff and patients at Southmead Hospital.

Across North Bristol NHS Trust there are more than 500 volunteers who give more than 50,000 hours a year – from providing meal-time support to patients, helping visitors find their way around the hospital, befriending patients on wards, or serving in the League of Friends Coffee Shop.

North Bristol NHS Trust Chief Executive Andrea Young thanked the volunteers for their commitment to the Trust at the event at The Bristol Hotel last Saturday (May 13).

Margaret Head has been volunteering with The Southmead Hospital League of Friends for 36 years.

She started in 1981 serving hot drinks in the maternity wards before becoming secretary for the League of Friends and serving in the League’s café.

She still serves in the café in the Brunel Building once a fortnight.  

She said: “I thoroughly enjoy it. I started volunteering when my children had grown up and I was bored.

“You get a lot out of it because patients are so kind, they are always praising you for being there for them, even if it is just a kind word when people have had bad news.

“It was a lovely afternoon, I had not realised how many other volunteers there were in the hospital so it was nice to learn about what other people do.”

Jill Randall, who organises the Move Makers, a team of volunteers who help guide patients and visitors around the Brunel Building, said: “It’s wonderful to be able to give something back to the volunteers who give so much to others.

“When I was asked to take up this role I couldn’t have imagined just how many special people I would meet.  They’re a wonderful team, I love working with them, and I thank them all from the bottom of my heart for their support, loyalty and commitment.

Volunteers do so much that is valued by our patients, visitors and staff.”


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