Welcoming environments in the ED and ICU


For a lot of people, coming to the hospital can be tough. First impressions make a difference, and when you’re coming to visit a loved one in the Emergency Department (ED), or in the Intensive Care Unit (ICU) with your children, it’s vital you all feel as welcomed and safe as possible.

Thanks to the generous support of our donors, we’ve funded bright and informative signage to make arriving on these wards a less intimidating experience. In ED, children have their own colourful, playful environment to entertain and distract them from the clinical surroundings. At the entrance to the ICU, visitors are greeted with signage that explains some of the clinical language that they will hear.

“The corridors were like a blank canvas so two large infographic pieces were installed depicting a patient with all the conceivable monitors, pipes, tubes, and infusions that could be attached to them. The illustration showed drawn versions of the actual ICU equipment and had a text box describing its function. The relatives began to understand what was going on with their loved ones.”

Dr Stephen Robinson, ICU Consultant

It’s all made possible, thanks to you

Your donations have created a welcoming and reassuring place for the countless people passing through our ED and ICU. When so much feels beyond their control, they must be prepared and know what to expect. Without the generosity and kindness of our donors, none of this would have been possible.

Thank you for your support – it makes a huge difference to our patients, their families and our staff.

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